TechVista Academy is seeking a highly professional, technically knowledgeable and customer-focused Front Office Administrator to manage reception operations, provide expert guidance on IT certifications, IT short courses and professional qualifications, and support student recruitment and enrolment activities. The ideal candidate must possess a strong academic background in Information Technology or a related discipline and demonstrate the ability to confidently explain technical training programmes and career pathways to prospective students.
Duties and Responsibilities
-Manage daily reception operations, welcome visitors and professionally handle telephone, email and walk-in enquiries.
-Provide accurate and comprehensive information on IT certifications, IT short courses and professional qualifications, including ACCA CFA and CIMA.
-Advise prospective students on programme content, entry requirements, certification pathways and career opportunities.
-Promote TechVista Academy's programmes, follow up on prospective students and convert enquiries into registrations.
-Coordinate student applications, registration, enrolment and onboarding processes.
-Maintain accurate student records, enquiry databases, correspondence and administrative documentation.
-Manage appointments, office communications and general front-office administrative activities.
-Ensure excellent customer service standards and maintain a professional, organised and welcoming reception environment.
Qualifications and Experience
-A Bachelor's degree in Electronic Commerce, Accounting, Business Studies & Information Technology, Computer Science, Information Systems or a closely related discipline.
-Good understanding of IT certifications, IT short courses, emerging technologies and professional qualifications such as CFA, ACCA and CIMA.
-Ability to confidently explain technical programmes, certification pathways and career opportunities to prospective students.
-Strong computer literacy, including proficiency in Microsoft Office applications and digital communication platforms.
-Professional presentation, a positive attitude and a results-driven approach to student recruitment and customer service.
-Possession of at least one recognised IT certification or progress towards a professional qualification such as ACCA or CIMA is an added advantage.
How to Apply
Interested and suitably qualified candidates should submit their CV and a brief cover letter to [email protected], clearly indicating “Front Office Administrator” in the email subject line.
Closing Date: 30 November 2026
Only shortlisted candidates will be contacted.
