Customer Service Consultant :
- Harare
- Full Time
Job Summary
Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.
We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.
Duties and Responsibilities
Responsibilities
Receive all Customer Requests, incidents and enquiries
Provide first level troubleshooting of customer problems
Request customer feedback/Rating
Escalate Issues as per SLA
Qualifications and Experience
Must Have:
Bachelor Degree in Telecommunications or Equivalent
2-3 years working Experience
Good, Clear communication Skills
High Digital Literacy
Established in 1991, Telecontract (Pvt)Ltd, more commonly known as Telco has been known for a number of "firsts" during its more than 30 year existence in the industry. First to be awarded contract...
