Consultancy-Creation of Digital Platform to Facilitate Reporting of Corruption by Citizens – Online complaints mechanism

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Description :

: Local NGO

Deadline: 31 August 2021

Timeframe for assignment: 14 days

Reports to: Communications and Policy Officer

Introduction and context

A local organisation seeks the services of a highly skilled consultant/firm to develop an online complaints mechanism/ mobile application to enable users to report corruption and complaints. The complaints mechanisms/ mobile app should allow the users to easily report corruption, track the progress of their complaint and receive feedback from the legal experts.

Objective of assignment

To produce a user-friendly online complaints application that will have enhanced functionalities that will allow a citizen to anonymously report any form of corruption. The aim of the online complaint application.

Expected deliverables

In consultation with the Communications and Policy Officer, the Consultant / firm will develop a mobile application that enables citizens to report corruption. The application should be user friendly and enable timely interface between the citizens and legal officers. Develop a user manual for officers. Support and maintenance - administrative and technical support, quality control for a period of 6 months. Meet the expected timelines suggested by the Communications and Policy Officer.


The assignment is scheduled to run for 14 days from the date of awarding of the contract.

Terms of payment

Payments by the organization are delivery-based. Any deliverable not meeting the required specifications will have to be reworked and resubmitted at no additional cost to the organization. The proposed payment schedule for this assignment is upon submission of progress reports on completed tasks, outlined against planned outputs. Based on the report and satisfactory performance, payments will be approved by the Executive Director.

Qualifications and experience

Be a reputable firm / consultant with at least 3 years of prior experience designing visually appealing and navigation friendly mobile applications. Familiarity and relevant experience in using different Content Management Systems (CMS), particularly WordPress. Have a broad knowledge of current web development technologies and design tools in the field, and new software and other web programming languages and programs including use of HTML, XHTML, CSS, XML, XSLT, Macromedia Flash, Java. Have excellent knowledge of recent trends in graphic design, web sites, mobile applications. Demonstrate the ability to create innovative and visually appealing design.

To apply

To apply

Interested applicants with the experience and expertise should send an expression of interests that includes organisational profile/ CVs of consultants, a proposed work plan including a timeline and expected budget, sample or link of previous work and at least three (3) traceable references to [email protected]

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