Company Name People's Own Savings Bank (POSB)
  • Number of Vacancy: 1
  • Category: Information Communication Technology (ICT)
  • Job Level: Mid Level
  • Working Hours: 0
  • Years of Experience 1
  • Salary Range: $-
  • Job Location: Harare
  • Preferred Age: 0 (years)
  • Required Education: Degree
  • Vacancy Nature: Fixed Term Contract


VACANCY NOTICE Applications are invited from suitably qualified and experienced persons to fill the following positions which have arisen within the People's Own Savings Bank. HELPDESK ADMINISTRATOR BASIC FUNCTIONS Reporting to the IT Applications Manager, the incumbent will be responsible for organising the service desk function, providing a point of user contact for all IT services offering first line support. MAJOR ACTIVITIES OF THE JOB • Providing first line ICT technical user support. • Liaising with service providers and system vendors. • Walking customers through problem-solving process. • Following up with customers to ensure issues are resolved. • Running diagnostic programs to resolve problems. • Monitoring unresolved issues and continuously sending reminders. • Generating reports for performance assessments.

Work/Educational Requirements

Degree in Computer Science, Information Systems or equivalent. • At least one (1) year's proven experience in Information Technology. • Excellent computer skills, including Microsoft Office suite.

To Apply

REMUNERATION The positions offer attractive remuneration packages commensurate with qualifications and experience. Interested candidates should email their applications accompanied with detailed CVs, proof of qualifications and experience to [email protected] not later than 29 October 2020. POSB is an equal opportunity employer and female candidates are encouraged to apply. Only shortlisted applicants will be contacted.

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