Community Engagement and Accountability Officer

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Description :

QUALIFICATIONS WE'RE LOOKING FOR

  • Extensive experience working in complex relief operations in challenging environments, preferably in humanitarian and/or health crisis contexts
  • Very good knowledge of the mandates and modalities of the international humanitarian sector
  • A thorough understanding of the work of humanitarian and development agencies, including working within the UN cluster system
  • Proven interpersonal and networking skills to liaise authoritatively with figures from the aid and donor communities and host governments
  • Experience in Communication with Communities (CwC) and Accountability to Affected Populations (AAP) projects, with a strong focus on ensuring feedback from the communities is taken into account within the humanitarian system
  • Experience working with communities to gather their concerns and issues, turning these into engaging content
  • A self-starter and proactive problem-solver who enjoys communication and collaboration in a multi-stakeholder environment
  • Fluency in written and spoken English; knowledge of Ndebele and Shona is an advantage
  • Must be self-reliant, resourceful, a good problem-solver, good humored and flexible


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