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Helpline Volunteers


2026-10-22 Posted on
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Childline Zimbabwe

WE ARE LOOKING FOR VOLUNTEERS

Helpline Volunteers

Volunteer | Harare & Bulawayo | 116 National Child Helpline & Lifeline

Your Role

Answer calls to the 116 National Child Helpline & Lifeline in a professional, respectful, patient and child-friendly way.

Duties and Responsibilities

Job Related

Qualifications and Experience

What We Need

* Minimum 5 O’ Levels including English.
* A qualification and significant experience in counselling and working with children and families.
* Knowledge of child protection, child development, child rights and mental health.
* Speak at least 2 national languages of Zimbabwe.
* Calm and composed in stressful, emotional situations.
* Great listening skills and the ability to show empathy over the phone.
* Able to take at least 10 shifts in a month.
* Computer literacy.

How to Apply

Passionate about protecting children?

We would love to hear from you.

How to Apply

Email your CV and certified copies of your academic and professional qualifications to:

[email protected]

Application Deadline: 26 October 2026

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