Human Resources Clerk | ORAP

JOB TITLE:                                            Human Resources Clerk

LOCATION:                                          Bulawayo

CONTRACT TYPE:                              Fixed Term


Organisational Background

The Organisation of Rural Associations for Progress (ORAP) is a leading local NGO involved in development and relief (emergency) work in rural communities in Matabeleland North, Matabeleland South and Midlands provinces. It exists to fight all forms of poverty among the rural and urban grassroots communities of disadvantaged women, men and youth through the empowerment of people by facilitating their development in their diverse cultural contexts.

Project Summary

The vacancy for the upcoming USAID funded  Amalima Loko  Project. The project seeks to improve food security through increased food access and sustainable watershed management. Its purposes are P1: Enhanced and inclusive local ownership over food security and resilience planning and development, P2: Watershed management improved, P3: Adaptive and absorptive capacity improved


Position summary

The incumbent will work under the Human Resources Officer and will support  day to day activities of the  of Human Resources Department by updating staff records, assisting in sourcing candidates, setting up interviews, maintaining records and other human resources related clerical duties. The job holder will ensure that the overall administration and coordination services for the human resources department is administratively supported to promote Amalima Loko outcomes


Major Duties/Responsibilities include:-

Administrative Support to the Human Resources Department

  • Supporting the Human Resources department in the delivery of HR services
  • Participating in the delivery of HR functions including but not limited to; Recruitment, Administration of Compensation & Benefits, Employee Relations, Learning and Development, Staff care and other HR functions as may be required from time to time
  • Coordinating administrative support for the HR Manager and Officer including but not limited to offering secretariat services, consolidating reports, maintenance of office assets, equipment and maintaining adequate supplies/stationery
  • Preparing correspondence on staff matters; bank, certificate of service, letters
  • Ensuring effective and efficient facilitation of departmental meetings, events, activities and projects
  • Ensuring timely disbursement of HR correspondences
  • Ensuring provision of excellent front desk services to HR visitors


Personnel Records and Human Resources Information Management

  • Developing and maintaining an HR document management system that ensures safe and orderly custody of HR information both manually and electronically
  • Creating and ensuring completeness of personnel files that meet the compliance standards
  • Ensuring personnel files are up to date and are stored, updated, archived and destroyed in accordance to the ORAP, donor policies and government regulations
  • Supporting in timely retrieval of personnel files for use by HR officers, auditors or any other authorized persons
  • Ensuring confidentiality of staff records in accordance to ORAP polices and the data protection regulations
  • Maintaining up to date key HR records including, Polices, Business processes, Organizational structures, Annual Operations Plans etc

Management of Human Resources Information Systems

  • Ensuring that all employees’ related data captured in the ERP system is 100% complete and correct
  • Building capacity of staff and line Managers on utilization of HR related ERP information System
  • Generating reports (gender ratios, employment changes, leave balances, turnover ratios etc..) for performance tracking and management decisions
  • Performing any other work-related duties as assigned by the supervisor




  • A diploma in Human Resource Management or related field is a requirement.



  • A minimum of 2 years’ experience in clerical work within a Human Resources Management function
  • Strong understanding of local cultural practices, social networks, and gender and age dynamics strongly preferred
  • Knowledge and experience in administration of staff benefits including medical insurances, pension schemes, insurance covers, NSSA etc
  • Experience in payroll processing in a large organization
  • Knowledge and experience of managing payroll deductions and their remittances
  • Experience in use of Human Resources Information system
  • Proficiency in computer applications
  • Must be conversant with the national labour legislations


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