Programme Coordinator (Operations)

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Description :

, Harare, Zimbabwe

Organization: IOM - International Organization for Migration

Country: Zimbabwe

City: Harare, Zimbabwe

Office: IOM Harare

Closing date: Wednesday, 9 June 2021

Country: Zimbabwe

Organization: International Organization for Migration

Closing date: 9 Jun 2021

Position Title:

Programme Coordinator (Operations)

Duty Station:

Harare, Zimbabwe


Professional Staff, Grade P2

Type of Appointment:

Special short-term graded, six months with possibility of extension

Estimated Start Date:

As soon as possible

Closing Date:

09 June 2021

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates

Candidates from the following non-represented member states: Antigua and Barbuda; Botswana; Cabo Verde; Comoros; Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include: All external candidates, except candidates from non-represented member states.


Zimbabwe has a long history of migration as a source transit and destination country for migrants. Due to its strategic central geographic location within Southern Africa and its position on the North-South migration corridor, Zimbabwe has also experienced a marked increase in mixed migration and irregular migration flows. Since the year 2000, the country has also experienced social, economic and political crises that resulted in unprecedented levels of inflation and high unemployment, in addition to witnessing a combination of natural and manmade hazards and disasters that have resulted in large scale internal displacements.

Under the direct supervision of the Chief of Mission in Zimbabwe the successful candidate will be responsible for the coordination of operations of IOM's ongoing activities under the relief and resilience portfolio, in response to multiple crisis that have been affecting the country and post-crisis immediate efforts aiming recovery.

Core Functions / Responsibilities:

Closely coordinate IOM's humanitarian operations with project partners under the relief and resilience portfolio with a view to facilitating principled, timely, effective and efficient operations, and that they contribute to longer-term recovery.

Ensure the implementation of emergency response portfolio activities, including the operational implementation of IOM's Shelter & NFI (Non-Food Items), Camp Management and Camp Coordination (CCCM), Displacement Tracking Matrix (DTM), Points of Entry (POE) Coordination, Health, Psychosocial and Protection programs. Responsibilities also include monitoring IOM's management of the CCCM and Shelter/NFI Clusters.

Provide technical inputs and guidance for the management of early recovery activities such as cash-based interventions (CBI) and the establishment of income generating activities (IGA), aiming to assist IDPs, migrants and returnees.

Facilitate the articulation of a common strategic vision for operations by contributing to and coordinating its development internally with Project/Programme Managers and Support staff, and with relevant stakeholders, including UN agencies, Civil Society Organizations (CSOs) and Government counterparts.

Help build synergies among IOM programmes and actively facilitate cooperation among them, recognizing that the ownership of management rests with all relevant programme managers and sector coordinators.

Analyse project/programme reporting and inform the Chief of Mission and the Head of Programmes accordingly about potentially required adjustments and emerging complementary opportunities.

Ensure that all necessary efforts are coordinated for the programmes to be funded sufficiently and in a timely manner, by locally participating in inclusive resource mobilization efforts.

Maintain strong and regular liaison with the project/programme partners, such as governmental authorities, diplomatic missions, and other concerned agencies and working groups, aiming at coordinating and promoting new activities and facilitating the implementation of ongoing activities and participating in fund raising for new projects/programmes.

Work in close collaboration with the Chief of Mission, Head of Programmes and relevant partners, with a view to ensuring that humanitarian action is linked to, and consistent with, sector frameworks, recovery/reconstruction and development activities.

Support the IOM humanitarian response programmes with technical and operational input, together with the Chief of Mission and Head of Programmes, in humanitarian partner meetings, liaison with donors and other humanitarian stakeholders.

Check adherence to established policies and procedures in the formulation of project activities, bring issues of non-compliance to the attention of the supervisor, and coordinate and provide guidance on the preparation of project documents, including design, monitoring and evaluation.

Track and follow up on the operational and administrative aspects of the relevant project/programme, including supervision and technical guidance to relevant national project staff.

Perform such other duties as may be assigned.

Required Qualifications and Experience:


Master's Degree in Political or Social Science, International Relations, Human Rights or Humanitarian affairs or related field from an accredited academic institution with two years of relevant professional experience; or

University degree in the above fields with four years of relevant professional experience.


Experience in emergency work, including CCCM and shelter/NFI related activities, support to displaced populations and the implementation of early recovery activities;

Experience with IOM Displacement Tracking Matrix (DTM) activities;

Experience in liaison with governmental authorities as well as with national and international institutions;

Experience in UN inter-agency coordination and participatory processes (e.g. Humanitarian Needs Overview (HNO) and Humanitarian Response Plan (HRP);

Previous working experience in Southern Africa region is highly desirable.


Good knowledge of general migration related issues;

Good knowledge of project formulation, administration and evaluation techniques and practices;

Familiarity with financial management, effective resource management skills;

Tags administrative aspects camp coordination camp management cash based interventions displacement early recovery financial management human rights humanitarian response international relations mixed migration monitoring and evaluation participatory project formulation psychosocial resource mobilization southern africa standards of conduct transparency

Knowledge of Zimbabwean context is highly desirable.


IOM's official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English is required (oral and written). Working knowledge of Spanish and/or French is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database


Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization's priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization's vision; assists others to realize and develop their potential.

Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization's goals and communicates a clear strategic direction.

IOM's competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station's country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 09 June 2021 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 27.05.2021 to 09.06.2021

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

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