Telesales Representatives

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WE ARE HIRING

TELESALES REPRESENTATIVE

VACANCY

A vacancy has arisen for the above position reporting to the Sales and Marketing Manager.

Duties and Responsibilities

Key Responsibilities

* Reports to, and receives instructions from, the Sales and Marketing Manager.
* Market and sell the company’s products via telephone.
* Develop and qualify prospective customers.
* Achieve agreed sales targets and objectives.
* Prepare, submit, and follow up on customer quotations.
* Take customer orders and ensure timely processing.
* Communicate regularly with customers regarding order status and product availability.
* Coordinate with Dispatch to ensure prompt delivery of customer orders.
* Generate sales leads for Field Sales Representatives.
* Build and maintain strong customer relationships to encourage repeat business.
* Conduct follow-up calls after deliveries to assess customer satisfaction.
* Handle customer enquiries and complaints professionally and efficiently.
* Collect and report market intelligence, including competitor pricing and promotional activities.
* Maintain accurate and up-to-date customer records and databases.
* Support marketing activities such as exhibitions, conferences, and promotions.

Qualifications and Experience

Qualifications and Experience Required:

* A Degree in Marketing is a must.
* A post graduate degree is an added advantage e.g. MBL/MBA.
* Must have worked in a pharmaceutical company, or related field, for at least 2 years as a Telesalesperson, or equivalent.

How to Apply

How To Apply

Interested candidates, please send a detailed CV and certified copies of your qualifications to [email protected] before close of business 20/11/2026.

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