Branch Manager


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Description :

Branch Manager


Job Description


The job holder will be responsible for the development of distribution strategy in order to meet sales targets.

  • Support the ROs in micro and group loans for business growth through initiatives of marketing activities for new business sign ups, new partnerships etc.
  • Attend and participate in all Branch Credit Committee meetings.
  • Ensure compliance to current Credit Policy, procedures, processes, memos and circulars as may be issued from time to time
  • Monitor the portfolio quality of the branch on a daily basis and proactively institute remedial actions.
  • Manage, motivate and train loan officers to ensure productivity is optimized and level of staff competency is continuously upgraded.
  • Facilitate proper on boarding of new staff through coaching and mentoring.
  • To resolve all audit and operational excellence queries at their branch/satellite while ensuring no repeat findings.
  • To manage staff leave in accordance to the leave policy guidelines and those exiting branch to ensure smooth transitions and clients service continuity.
  • Ensure compliance to current procedures, processes, memos and circulars as may be issued from time to time.
  • To ensure daily validation of loan disbursement reports, account opening report, maintenance of updated Group Master Files for each group at the branch.
  • Manage key business relationships, any community based partnerships
  • Ensure high standards of customer service within the branch and satellite offices.
  • Carry out control self-assessment and surprise visits/calls to groups/individual customers for quality assurance.
  • Manage relationships with external service providers e.g. Valuers, lawyers, auctioneers, debt collectors etc.
  • Perform other related jobs that maybe assigned, as necessary, from time to time depending on the requirements of the business

Skills


Auditing, Business, Business Growth, Business Relationships, Control Self Assessments, Credit, Credit Policies, Customer Relationship Management (CRM), Debt, Distribution Strategies, Employee Management, Ensure Compliance, Facilitation, Lending, Marketing, Marketing Activities, New Businesses, People Management, Taking Initiative


Education


Bachelor of Commerce Honours (BCom Hons): Micro Finance (Required)


Closing Date

To apply

To apply click HERE

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