Information Technology Support Officer

About the job

  • Ensuring eCommerce application is maintained and up to date.
  • Developing and updating new functionalities onto the platform.
  • Providing guidance in designing, user interface, technology integration, and interfacing with the other technologies (supplier, social media, e-commerce portals).
  • Providing SEO and providing traffic analytics reports.
  • Creation of ad-hoc and standard management reports.
  • Uploading of images, campaigns collateral and messages onto platform and linking these as required to Facebook and Instagram.
  • Monitoring of site availability on Android, IOS and WEB
  • Submitting APPs on a regular basis to Play Store and APP Store whenever the site and APPS are updated.
  • Ensuring testing of new plugins / latest pug-ins in UAT before migration from UAT to Live environment.
  • Administration of WP based sites.
  • Working with ICT, eCommerce sales / marketing team, eCommerce client liaison team and other stakeholders for the effective upgrades and working of the platform.
  • Provide technical leadership.
  • Keeping diligent record/stats of daily activities.
  • Providing feedback to Business Unit Manager when requested.
  • Attend compulsory daily/weekly/monthly/quarterly and ad-hoc meetings.
  • Keeping abreast with the online ecommerce trends, especially on WooCommerce.
  • Adhere to company values at all times.




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