Key Account Manager

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Key Account Manager :

  • Full Time

Job Summary

Wanted is a Key Account Manager for a company in the tyre automotive industry. The key account manager is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the key account manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

Duties and Responsibilities

Developing a solid and trusting relationship between major key clients and company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between key clients and internal teams
Managing account team assigned to each client
Strategic planning to improve client results
Negotiating contracts with the client and establishing a timeline of performance
Establishing and overseeing internal budgets with the company and external budgets with the client
Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all client needs and deliverables according to proposed timelines
Analyzing client data to provide customer relationship management
Expanding relationships and bringing in new clients

Qualifications and Experience

Bachelor’s degree in marketing, business administration, sales, or relevant field; Master’s degree preferred
Four to five years’ previous work experience in sales, management, key account management, or relevant experience

How to Apply

Send your Cv to [email protected] cc: [email protected] before 28 August 2021.

NB: Please indicate your expected salary and notice required when you send your CV

About Gala-way Management Services

Gala-way Management Services Jobs, Vacancies Galaway Management Services (GMS) was established in 2012 in Zimbabwe to offer world-class human resources consultancy services specialising in Tale...

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