L2 ICT Support Engineer


L2 ICT Support Engineer

Company Name Oxford Recruitment
  • Number of Vacancy: 1
  • Category: IT / Telecommunications
  • Job Level: Mid Level
  • Working Hours: 0
  • Years of Experience 3
  • Salary Range: $-
  • Job Location: Harare
  • Preferred Age: 0 (years)
  • Required Education: Degree
  • Vacancy Nature: Fixed Term Contract

Description

L2 ICT Support Engineer

Work/Educational Requirements

At least minimum of 2 years’ experience in ICT industry. Age between 23 – 35. Industry certification (Microsoft MCSA or MCSE, Veeam, Sophos, Linux, Cisco, etc.). Well groomed, well-articulated. You’ll have to do character interview via Teams/Skype/Zoom for the shortlisted candidates. Preferably an unmarried male and willing to work long hours. Good Analytical skills (Math at A Level). The ideal candidate will take responsibility for methodical approach when a problem arises to get to the best resolution for the client. Microsoft Server & workstation experience (Build, administer, support). Solid understanding of Desktop and Server Support. Good background of networking fundamentals. Resolve helpdesk calls promptly either telephone, or remote management. Receive/log/route user calls for assistance or repair, follow-up on and/or report aged calls to ensure timely response. Troubleshoot and coordinate resolution of helpdesk tickets. Research, evaluate and test hardware and software products and systems solutions; install, configure and test hardware and/or software. Prepare reports or proposals. Provide systems support for LAN and WAN clients. Install, configure and manage telecommunication equipment for our clients. Sales and Telesales. Direct Sales. Contact existing customers and new prospects to attempt to sell our products and services. Customer Service. Call customers to check their details and update contact records. Let customers know about new. A generous salary package will be offered to the right candidate in Basic RTGs + partly USD cash allowance + 10% commission on sales.

To Apply

Urgently apply if you are interested and attach your CV in word format to: [email protected]

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