Regional Operations Managers

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Description :

A Leading Wholesale Business Seeks To Employ Regional Operations Managers for its Bulawayo Branch. The Ideal Candidates Will Be Responsible For Building A New Client Base And Retaining The Current Customers. Applicants Must Have Three Years of Experience In A Senior Role Within A Reputable Retail or Wholesale Business. Must be Ndebele or be able to speak and understand Ndebele.

* To effectively recruit, induct, lead, manage, train and develop Retail Area Managers and Branch Managers, to agreed procedures and standards.

* To ensure the effective management of all retail staff and to ensure adequate staffing levels throughout the business.

* To give support to staff so they have the opportunity to develop their skills in the role and to achieve growth in sales.

* To ensure that all performance issues, and other issues within the shop, are addressed in an appropriate and timely manner.

* To uphold the reputation of the organisation by maintaining high personal standards and projecting a warm, appreciative and welcoming attitude towards customers, stakeholders and staff.

* To effectively communicate with the Retail Management, shop staff, and other stakeholders cascading information as relevant.

* To represent the trading business and communicate externally as required.

* To promote a customer care approach within the retail business, investigating complaints or issues of poor customer care, both timely and efficiently.

* To take responsibility for personal and professional development.

* To ensure Management appraisals are completed timeously.                                            

To apply

Send updated CVS to [email protected] as soon as possible!

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