Reservations Specialist

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Description :



Main Duties and responsibilities



Telesales and follow up with agents for more business.

Follow up for payments with clients and follow up on inquiries to convert them into sales.

Daily TJQ report and your sales/payment verification.

Encourage agents to use POS to get the best available options for flights and Hotels.

Attending calls and forwarding the query to the team members after working hours.

Providing support to customers who may need to amend or cancel a reservation.

Stay updated with GDS knowledge and Airline Deals.

Perform related duties and responsibilities as required by the employer.


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