Retail Administrator

Retail Administrator :

Job Summary

Zuva Petroleum invites suitably qualified and experienced candidates to fill the position of Retail Administrator based in Harare, reporting to the Retail Manager.

Duties and Responsibilities

DUTIES/RESPONSIBILITIES
• Markets and sell Zuva products over the phone.
• Offers customer support for Zuva products by handling any complaints to ensure customer satisfaction.
• Resolves customer complaints to maximise customer satisfaction.
• Conducts customer onboarding and KYC process for new and existing customers.
• Prepares customer account reconciliations.
• Conduct market research and prepares reports.
• Coordinate Departmental activities and administrative work

Qualifications and Experience

QUALIFICATIONS AND EXPERIENCE
• Degree in Marketing, Business Management, Accounting, Finance or Business relat
• A professional qualification in the relevant field is an added advantage.
• A minimum of 2 years' experience In Marketing, Finance, or similar environment.
SKILLS AND COMPETENCIES
• Ability to supervise and develop staff.
• Clear verbal and written communication.
• Ability to prepare accurate reports.
• Ability to plan and organise in line with job requirements.
• Ability to analyse and solve work related problems.
• lity to interact and negotiate (where applicable).
DUTIES/RESPONSIBILITIES
• Markets and sell Zuva products over the phone.
• Offers customer support for Zuva products by handling any complaints to ensure customer satisfaction.
• Resolves customer complaints to maximise customer satisfaction.
• Conducts customer onboarding and KYC process for new and existing customers.
• Prepares customer account reconciliations.
• Conduct market research and prepares reports.
• Coordinate Departmental activities and administrative work

How to Apply

Applicants accompanied by a detailed Curriculum Vitae are to be submitted on or before 10 March 2023 to: humanresources@zuvapetroleum.co.zw