Administrative assistant with call centre and data management experience

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Administrative assistant with call centre and data management experience :

  • Full Time

Job Summary

An opportunity has arisen in our organization for an administrative assistant who has call center and data capturing experience. The ideal candidate has strong spoken and written English, has experience with insurance policy agency, underwriting, renewal and payouts; and is highly organized with excellent accuracy in data capturing duties. The candidate should be flexible and adaptable as well as able to work unconventional hours with little supervision, a. high level of comfort with various data base software packages is a bonus, and a high computer literacy level is a must. Tertiary education is a requirement for this role.

Duties and Responsibilities

The role includes but is not limited to the following duties:
• Correspondence in the form of telephone calls, drafting letters, ensuring data accuracy, verifying application information, and updating insurance policies.
• Verifying customer activity, monitoring customer eligibility for benefits, changes in premiums and tracking customer data entry.
• Providing immediate and scheduled support and data entry services.
• Performing data entry tasks efficiently on a computer and following company procedures.
• Collecting information from customers and clients.
• Entering data into the central database.
• Cataloging the data with appropriate tags for ease of reference.
• Transferring physical records into a digital filing system.
• Retrieving data as requested and required.
• Maintaining and updating the database system as necessary.
• Generating periodic reports.

Qualifications and Experience

Administrative, secretarial, and other relevant qualifications accepted with no less than 5 years experience in a related role a must

How to Apply

Interested and suitably skilled and experienced candidates may apply via email on [email protected] on or before 2359hrs on Sunday the 7th of November 2021.

Dynamic company providing business solutions for over 30years

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