Customer Service Student Attachee :
- Harare
- Internship
Job Summary
Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders.
We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.
Duties and Responsibilities
Responsibilities
Receive all Customer requests, incidents and enquries
Provide first level trouble shooting of Customer problems
Generate tickets for each service Incident and request
Escalate Issues per SLA
Qualifications and Experience
Must Have:
Studying towards Degree in Telecommunications or equivalent
Good communication Skills
High digital literacy
Laptop for work use
Established in 1991, Telecontract (Pvt)Ltd, more commonly known as Telco has been known for a number of "firsts" during its more than 30 year existence in the industry. First to be awarded contract…