Systems Support Analyst – Cassava Smartech


Systems Support Analyst – Cassava Smartech

Company Name Cassava Smartech
  • Number of Vacancy: 1
  • Category: IT / Telecommunications
  • Job Level: Mid Level
  • Working Hours: 0
  • Years of Experience 2
  • Salary Range: $-
  • Job Location: Harare
  • Preferred Age: 0 (years)
  • Required Education:
  • Vacancy Nature: Full time

Description

Job Purpose Cassava Smartech is looking for a qualified and competent Systems Support Analyst.The major responsibility of the role is to analyse, resolve service desk support problems in a timely and accurate fashion, to provide end user training and support where required for all businesses.

Work/Educational Requirements

• A degree in Information Systems / Computer Science or equivalent. • A relevant vocational qualification will be an added advantage. • 2 to 4 years’ experience in a similar or related environment. Key Result Areas • Interacts and negotiates with vendors, outsourcing partners, and contractors to secure IS products and services. • Participates in disaster recovery tests and prepares hardware required for business continuity purpose. • Ensures network connectivity of all servers, workstations, telephony equipment and other network appliances. • Analyses security risks and develops response procedures. • Participates in managing all systems security solutions. • Implements and maintain any specified network or systems projects. • Carries out support and maintenance on communication systems such as PABX and telephony systems and call center/IVR infrastructure to ensure maximum performance. • Upgrades systems by coordinating with vendors; developing, testing, evaluating, and installing enhancements.

To Apply

Visit https://econet.erecruit.co/candidateapp/Jobs/View/ECO200924-3

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