POSITION 14
SOCIAL WORKER
Number of Posts: 1
Grade: C3 Reference: ZICC/HR2/2026/14 Reports To: Manager – Investigations Employment: Permanent Duty Station: Head Office, Harare Closing Date: 30 October 2026, 16:30 CAT
Purpose of the Position
Provide social work interventions, psychosocial assessments, trauma support and case management to victims and complainants affected by alleged misconduct by members of the security services.
Duties and Responsibilities
Key Performance Areas
1. Psychosocial Assessments: Conduct field visits and home assessments of complainants’ psychosocial, family and economic circumstances; compile assessment reports to inform investigations.
2. Therapeutic Interventions and Crisis Support: Design and implement psychosocial recovery plans for clients experiencing trauma, post-traumatic stress or anxiety; provide grief counselling, stabilisation and crisis intervention.
3. Referral and Case Management: Maintain referral networks with state welfare agencies, health institutions, legal aid providers and civil society; track referral outcomes and client welfare.
4. Investigative Collaboration: Advise investigators and legal officers on victim vulnerability, child protection and witness care; provide professional assessments for administrative proceedings.
5. Records and Professional Standards: Maintain confidential client files, prepare periodic psychosocial service reports and comply with the Social Workers Act and professional codes of ethics.
Qualifications and Experience
Qualifications and Experience
* Bachelor of Social Work (BSW) degree or recognised equivalent.
* Current registration and practising certificate from the Council of Social Workers of Zimbabwe (mandatory).
* Minimum of two (2) years of post-qualification practice in clinical social work, psychosocial assessment, trauma intervention and victim care.
How to Apply
SECTION 3: HOW TO APPLY
1. Application dossier
Each application must contain the following, in this order:
* An application letter stating the position applied for and its reference number (e.g. ZICC/HR2/2026/13 – Investigator). A separate application is required for each position.
* A detailed curriculum vitae with complete employment history and dates.
* Certified copies of the National Identity Document and Birth Certificate.
* Certified copies of academic and professional certificates and academic transcripts.
* Certified copies of current professional registrations and practising certificates where the position requires them (Council of Social Workers, Allied Health Practitioners Council of Zimbabwe, Law Society of Zimbabwe, PAAB/ICAZ, Traffic Safety Council of Zimbabwe).
* Names of at least three (3) professional referees, with verifiable telephone numbers and email addresses.
2. Submission
By hand delivery or registered post: In a sealed envelope clearly marked “VACANCY: POSITION TITLE – REF: ZICC/HR2/2026/POSITION No.”, addressed to:
The Human Resources Department Zimbabwe Independent Complaints Commission First Mutual Building, 99 Jason Moyo Avenue Harare, Zimbabwe
By email: to hr@zicc.org.zw, with the position title and reference number in the subject line and all documents attached as PDF files.
3. Closing date
Applications must be received by 16:30 hours (CAT) on Friday, 30 October 2026. Late, incomplete or incorrectly marked applications will not be considered.
4. Equal opportunity
The Commission is an equal opportunity employer committed to gender equity, diversity and non-discrimination. Qualified women and persons with disabilities are strongly encouraged to apply.
5. Vetting, canvassing and communication
Shortlisted candidates will be subject to background checks, verification of academic and professional credentials, and standard state security vetting. Canvassing in any form, direct or indirect, will result in immediate disqualification. Only shortlisted candidates will be contacted; applicants who have not heard from the Commission within thirty (30) days of the closing date should consider their applications unsuccessful.
6. Protection of personal information
Personal information submitted will be used solely for this recruitment process and handled in accordance with the Cyber and Data Protection Act Chapter 12:07.