CATERING & ACCOMMODATIONS MANAGER – Marondera University of Agricultural Sciences and Technology (MUAST)

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Job Summary

Applications are invited from suitably qualified and experienced persons to fill the following posts that have arisen in the University:
VICE CHANCELLOR’S OFFICE INTERNAL AUDIT UNIT

DEPARTMENT OF STUDENTS AFFAIRS
CATERING AND ACCOMMODATION MANAGER (1 POST)

Duties and Responsibilities
? Planning, administering and supervising the University’s catering operations and services.
? Manage a team of catering staff for the successful and quality execution of catering events.
? Respond to customer inquiries and service in an accurate and timely manner.
? Gather customer requirements (like a number of guests and event dates).
? Plan food and beverage menus considering clients’ preferences and special requests (for example healthy meals for students). ? Perform daily inspections of guest rooms and common areas to ensure the best possible service. ? Train new staff on housekeeping issues.
? Determine requirements in ingredients and set portions.
? Perform staff management, expense control, menu selection, food preparation and equipment rental to ensure a profitable event.
? Manage stock and place orders, as needed.
? Ensuring that rooms are cleaned.
? Conducting team meetings and allocating rooms.
? Ordering service stock and linen.
? Ensuring all rooms are cared for and inspected according to standards.
? Making recommendations to improve service and ensure efficient operations
? Ensure compliance with health and safety regulations and standards.
? Explore business opportunities to obtain new orders.
? Perform staff reviews and encourage teamwork among staff.
? Resolve customer problems and complaints.
? Carry out any other duties as assigned by the Dean of Student Affairs.

Qualifications And Experience
Applicants must at least have earned a first-degree qualification in Hospitality Management/Food Science.
A Master’s degree in a relevant discipline, Diploma in Hospitality and hands-on experience would be added advantages.
Applicants should have at least 5 years’ of experience.

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