POSITION 17
COUNSELLOR
Grade: C3 Reference: ZICC/HR2/2026/17 Reports To: Manager – Conflict Prevention and Counselling Employment: Permanent Duty Station: Head Office, Harare Closing: 30 Oct 2026, 16:30 CAT Posts: 1
Purpose of the Position
Provide psychological support, trauma counselling and emotional rehabilitation to complainants, victims and witnesses engaging with the Commission.
Duties and Responsibilities
Key Performance Areas
- Psychosocial Assessments: Assess complainants presenting with trauma, emotional distress or grief; determine severity and design individual treatment plans.
- Individual and Group Counselling: Deliver evidence-based interventions (e.g. cognitive behavioural therapy, trauma-informed counselling) to relieve distress, stabilise crises and build resilience.
- Accompaniment During Investigations: Support vulnerable victims through the investigative and legal process to prevent secondary traumatisation.
- Referral and Follow-Up Care: Manage referrals to psychiatric, medical and social welfare services; conduct follow-up evaluations of recovery.
- Case Conferences and Records: Participate in multidisciplinary case reviews, provide mental health perspectives to investigators, compile confidential clinical reports and keep counselling records in line with health privacy ethics.
Qualifications and Experience
Qualifications and Experience
* Bachelor’s degree in Psychology, Counselling, Clinical Social Work or a recognised equivalent.
* Current registration with the Allied Health Practitioners Council of Zimbabwe (mandatory).
* Minimum of two (2) years of clinical counselling experience with clients presenting trauma, crisis or complex emotional distress.
How to Apply
SECTION 3: HOW TO APPLY
1. Application dossier
Each application must contain the following, in this order:
* An application letter stating the position applied for and its reference number (e.g. ZICC/HR2/2026/13 – Investigator). A separate application is required for each position.
* A detailed curriculum vitae with complete employment history and dates.
* Certified copies of the National Identity Document and Birth Certificate.
* Certified copies of academic and professional certificates and academic transcripts.
* Certified copies of current professional registrations and practising certificates where the position requires them (Council of Social Workers, Allied Health Practitioners Council of Zimbabwe, Law Society of Zimbabwe, PAAB/ICAZ, Traffic Safety Council of Zimbabwe).
* Names of at least three (3) professional referees, with verifiable telephone numbers and email addresses.
2. Submission
By hand delivery or registered post: In a sealed envelope clearly marked “VACANCY: POSITION TITLE – REF: ZICC/HR2/2026/POSITION No.”, addressed to:
The Human Resources Department Zimbabwe Independent Complaints Commission First Mutual Building, 99 Jason Moyo Avenue Harare, Zimbabwe
By email: to [email protected], with the position title and reference number in the subject line and all documents attached as PDF files.
3. Closing date
Applications must be received by 16:30 hours (CAT) on Friday, 30 October 2026. Late, incomplete or incorrectly marked applications will not be considered.
4. Equal opportunity
The Commission is an equal opportunity employer committed to gender equity, diversity and non-discrimination. Qualified women and persons with disabilities are strongly encouraged to apply.
5. Vetting, canvassing and communication
Shortlisted candidates will be subject to background checks, verification of academic and professional credentials, and standard state security vetting. Canvassing in any form, direct or indirect, will result in immediate disqualification. Only shortlisted candidates will be contacted; applicants who have not heard from the Commission within thirty (30) days of the closing date should consider their applications unsuccessful.
6. Protection of personal information
Personal information submitted will be used solely for this recruitment process and handled in accordance with the Cyber and Data Protection Act Chapter 12:07.
